At FidelityTech.store, we strive to deliver high-quality online courses and a valuable learning experience. However, we understand that sometimes things don’t go as expected. Please review our refund policy below.
1. Digital Product Nature
All our courses are digital products delivered online. Once a course is purchased, access is granted immediately. Because of this instant access, we have a strict but fair refund policy.
2. Refund Eligibility
You may request a refund under the following conditions:
- Request within 7 days of purchase
- Course completion is under 20% (we track progress)
- You provide a valid reason (e.g., accidental purchase, technical issue)
We reserve the right to deny refund requests that do not meet these criteria.
3. How to Request a Refund
To request a refund, please email us with:
- Your full name
- Order number
- Course name
- Reason for the refund request
We will review your request within 3–5 business days.
4. Non-Refundable Situations
Refunds will not be issued if:
- The course has been more than 20% completed
- More than 7 days have passed since purchase
- You downloaded all course materials
- Your account has been flagged for abuse, piracy, or policy violation
5. Course Bundle Purchases
If you purchased a course as part of a bundle or promotion, partial refunds are not available. The entire bundle must meet the refund eligibility requirements.
6. Subscription-Based Products
If we offer subscriptions (e.g., monthly or annual access), you may cancel anytime, but refunds are not issued for prior billing periods. Cancellations stop future charges.
7. Exceptions
We reserve the right to make exceptions to this policy in rare, good-faith situations or if required by applicable law.
8. Contact Us
If you have any questions about our Refund and Return Policy, please reach out:
🌐 Website: https://fidelitytech.store